Terms of Service


We offer all subscriptions at our risk. If you are dissatisfied with your subscription for any reason, you may cancel at any point and you will be refunded for any unserved issues (less shipping and handling). This policy does not apply for special offers that have specific refund policies as noted on the offer page.

Non-Subscription Products, Practical Reviews On-Demand, MKSAP and SESAP

Due to the nature of this product, its audio/video format and educational content, no refunds are permitted. You may return the product within 15 days of receipt and receive a credit reflective of the original price you paid for the item. This credit may be applied as payment to any product(s) produced by Oakstone Publishing, LLC.

We guarantee your program against defects in materials. Simply return any defective materials and we will replace them. To make a return, call 800-633-4743 for a Return Authorization Code. Complete the packing ticket and return with the program to 2700 Corporate Drive, Suite 100, Birmingham, AL 35242. We recommend shipping through UPS or FedEx. Return shipping fees are the responsibility of the purchaser.

Receive Promotional Offers and the Latest information from Oakstone

Oakstone proudly provides its customers an assortment of informational emails to help keep you up-to-date on the latest insights from respected colleagues in your field. PLUS, promotional offers to help you save on your future purchase.

Oakstone allows users to opt-in and opt-out to emails that are of interest to them. Oakstone will not share the information we collect with our partners or third parties. If you no longer wish to receive promotional communication from Oakstone or would like to change your email preference click on the hyperlink at the bottom of any email you receive or you can send an email to OakstoneService@ebix.com. Exceptions include emails regarding your account information and order status. Please view our Privacy Policy if you have any questions.